Last updated: 22/02/2026

At ChillYerBeans, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from our shop.

1. Information We Collect

Information you provide to us

We collect personal information when you:

  • Place an order
  • Create an account
  • Subscribe to our newsletter
  • Contact us via email or forms

This may include:

  • Name
  • Email address
  • Billing and shipping address
  • Payment details (processed securely by third‑party providers)
  • Order history

Information collected automatically

When you browse our site, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and tracking data

This helps us improve our website and shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your purchase
  • Send updates or marketing emails (only if you opt in)
  • Improve our website and customer experience
  • Prevent fraud and maintain security

We never sell your personal information.

3. Cookies and Tracking Technologies

We use cookies to:

  • Keep your cart items saved
  • Remember your preferences
  • Analyse website performance
  • Support essential site functions

You can control cookies through your browser settings.

4. Sharing Your Information

We only share your information with trusted third parties when necessary, such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping providers
  • Analytics tools (e.g., Google Analytics)
  • Email marketing services (if you subscribe)

These partners only receive the information required to perform their services.

5. Payment Security

We do not store your full payment details.
All payments are processed securely by third‑party providers who comply with industry security standards.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of marketing communications
  • Request a copy of your data

To exercise any of these rights, contact us at:
info@chillyerbeans.co.uk

7. Data Retention

We keep your information only as long as necessary to:

  • Fulfil your orders
  • Meet legal obligations
  • Resolve disputes
  • Maintain accurate business records

8. Third‑Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@chillYerbeans.co.uk
Business Name: ChillYerBeans